SageRoute is operated by Vignis LLC. Below is how we handle account, order, privacy, and product questions.
You can manage an order or submit a refund request in the transaction receipt sent by Paddle, or email support@sageroute.ai within 14 calendar days after purchase. Please include your registered email address and order number. Eligibility and settlement time are governed by the Refund Policy and Paddle's handling result.
For privacy requests, including requests to access, correct, or delete your personal data, email support@sageroute.ai and include your registered email address. We will process them in accordance with the Privacy Policy.
If you encounter a problem that affects use, or have a product suggestion, you may also email support@sageroute.ai. We read every message and prioritize defects that affect use. We may not be able to reply individually to routine inquiries; thank you for your understanding.